A Quality Non-Conformance Report (QNCR) is a critical document used in quality management systems to document instances where products or services do not meet specified requirements. It serves as a formal record of non-conformance, facilitating investigation, corrective action, and preventive measures.
Non Conformance Report template: Smarter than Word doc
Key Components of a QNCR Template
A well-structured QNCR template should include the following essential elements:
1. Header Information
Company Logo: Positioned prominently at the top left corner, it establishes the company’s identity and professionalism.
Report Title: Clearly states the purpose of the document, e.g., “Quality Non-Conformance Report.”
Report Number: A unique identifier for easy reference and tracking.
Date: The date the report is issued.
Issued By: The name and position of the person issuing the report.
Reviewed By: The name and position of the person who reviewed the report.
Approved By: The name and position of the person who approved the report.
2. Identification of Non-Conformance
Product or Service: Specifies the exact product or service involved in the non-conformance.
Non-Conformance Description: Provides a detailed and accurate description of the deviation from specified requirements.
Location: Identifies the specific location where the non-conformance occurred.
Reference Documents: Lists any relevant documents, such as drawings, specifications, or quality plans.
Quantity: Indicates the number of units affected by the non-conformance.
3. Root Cause Analysis
Cause Identification: Identifies the underlying causes that led to the non-conformance.
Failure Mode and Effects Analysis (FMEA): If applicable, details the FMEA analysis conducted to determine potential failure modes and their effects.
4. Corrective Actions
Immediate Actions: Describes any immediate steps taken to address the non-conformance and prevent further occurrences.
Corrective Actions: Outlines specific actions to be implemented to eliminate the root cause of the non-conformance.
Responsible Party: Assigns responsibility for implementing corrective actions.
Target Completion Date: Sets a deadline for completing corrective actions.
5. Preventive Actions
Preventive Measures: Describes actions taken to prevent similar non-conformances in the future.
Responsible Party: Assigns responsibility for implementing preventive measures.
Target Completion Date: Sets a deadline for completing preventive measures.
6. Verification and Closure
Verification: Confirms that the corrective and preventive actions have been effectively implemented.
Closure: Indicates that the non-conformance has been resolved and closed.
Design Considerations for Professionalism and Trust
Layout: Use a clean and organized layout with consistent margins and spacing.
Font: Choose a professional and legible font that is easy to read, such as Arial or Times New Roman.
Color Scheme: Select a color scheme that is visually appealing and professional. Avoid excessive use of bright colors.
Branding: Incorporate your company’s branding elements, such as colors, logos, and fonts, to maintain consistency.
White Space: Use white space effectively to create a visually appealing and easy-to-read document.
Headings and Subheadings: Use clear and concise headings and subheadings to organize the content and improve readability.
Tables and Lists: Use tables and lists to present information in a clear and organized manner.
WordPress Implementation
Custom Post Type: Create a custom post type for QNCRs to manage them separately from other content.
Custom Fields: Use custom fields to store the various components of the QNCR template, such as header information, non-conformance details, corrective actions, and preventive measures.
Templates: Create custom templates to define the layout and structure of the QNCR reports.
Workflow: Implement a workflow to ensure that QNCRs are reviewed, approved, and closed in a timely manner.
By following these guidelines and leveraging the capabilities of WordPress, you can create a professional and effective QNCR template that supports your quality management system and enhances your organization’s reputation for quality and compliance.
