A supplier quality agreement (SQA) is a legally binding contract between a buyer and a supplier that outlines the specific quality standards and requirements that must be met for goods or services provided. It serves as a roadmap for both parties, ensuring consistency, transparency, and accountability throughout the business relationship.
Key Components of a Supplier Quality Agreement Template

1. Parties Involved: Clearly identify the names, addresses, and contact information of both the buyer and the supplier.
2. Scope of Agreement: Define the specific goods or services covered by the agreement, including quantities, specifications, and delivery terms.
3. Quality Standards: Outline the quality standards and requirements that the supplier must adhere to. This may include references to industry standards, specifications, or internal company standards.
4. Quality Assurance Procedures: Specify the quality assurance procedures that the supplier will implement to ensure compliance with the agreed-upon standards. This may include quality control inspections, testing, and documentation requirements.
5. Supplier Responsibilities: Clearly outline the supplier’s responsibilities, such as providing timely delivery, meeting quality standards, and addressing non-conforming products or services.
6. Buyer Responsibilities: Define the buyer’s responsibilities, including providing clear specifications, timely payments, and cooperating with the supplier in quality assurance activities.
7. Change Management: Establish procedures for managing changes to the agreement, including how changes will be initiated, reviewed, and implemented.
8. Dispute Resolution: Specify the mechanisms for resolving disputes between the buyer and the supplier, such as negotiation, mediation, or arbitration.
9. Confidentiality: Address the confidentiality of any proprietary information exchanged between the parties, ensuring that it is protected from unauthorized disclosure.
10. Term and Termination: Define the duration of the agreement and the conditions under which it may be terminated.
11. Governing Law: Specify the governing law that will apply to the agreement in case of any disputes.
Design Elements for a Professional Supplier Quality Agreement Template
1. Clear and Concise Language: Use clear and concise language that is easy to understand for both legal and non-legal professionals. Avoid technical jargon or legal terms that may be unfamiliar to the other party.
2. Consistent Formatting: Maintain consistent formatting throughout the template, using headings, subheadings, and bullet points to improve readability.
3. Professional Layout: Use a professional layout that is visually appealing and easy to navigate. Consider using a clean and modern font, ample white space, and consistent margins.
4. Legal Review: Have the template reviewed by a legal professional to ensure that it complies with all applicable laws and regulations.
5. Version Control: Implement a version control system to track changes to the agreement and maintain a record of all approved versions.
Additional Considerations
Customization: Tailor the template to the specific needs of your organization and the nature of the goods or services being procured.
By carefully considering these key components and design elements, you can create a professional supplier quality agreement template that effectively protects your organization’s interests and fosters a strong and collaborative relationship with your suppliers.